Back

Administrator Sales & Aftersales Vacancy

Posted 18/11/24

Place of work: Office based. Enstone. Chipping Norton

Hours of work: 40 Hours per week

Pay scale: £27,000 to £30,000 per annum, depending on experience

Reports to: General Manager 

Annual leave and benefits:

• 23 days holiday per annum, plus Bank Holidays
• Company pension scheme – eligible to join after 3 months employment.
• Private Healthcare scheme – eligible to join after 3 months employment

How to apply: In the first instance please make contact either by email to bruce.miller@kfs-uk.com or by phone to 07496 422 323.

Your application will of course be treated in the strictest of confidence.

Interviews will take place on an ongoing basis, initially through Microsoft Teams with final interviews to be held in person.  

Company Info

Krone Forage Solutions. Unit 21 Enstone Business Park. Chipping Norton. OX7 4NP

Website :  https://kfsukcom2sevexj3.sites.urbanelement.com/

TEL 01608 698886

Job Description – Administrator Sales & Aftersales

Overview

To support all areas of the business in terms of administration and office support

Behaviors

All employees are expected to conduct themselves according to the behaviors of Krone Forage Solutions. 

The key behaviors are:-

• Excellence
• Ownership
• Leadership
• Trust, honesty and integrity

Key competencies

Excellent oral and written communication skills with an exceptional telephone manner

Have a flexible and proactive approach to work, with strong attention to detail, which enables the ability to prioritise and proactively manage multiple and changing priorities.

Proficiency using Excel, PowerPoint and Management systems

Ability to work to deadlines, prioritise, and multitask in a fast-paced service environment

Great interpersonal skills to develop effective relationships.

Discretion and trustworthiness: comfortable with confidential information

Always looking for areas of improvement

Flexibility and adaptability

Tact and diplomacy

Resourceful

Most importantly. Friendly – we are a small team so we would like you to be enjoyable to work with

Main Duties (include but not limited to)

First point of contact for customers and suppliers. Manage incoming calls and correspondence with professionalism and courtesy. Improving customer experience

Co-ordinate and maintain company Dealer Management System

• Handling of incoming sales / stock. Invoicing & purchase ordering
  • Managing stock status. Weekly reporting
  • Capturing and reporting company KPI’s weekly and monthly
  • Support the Aftersales department in service, repair, and warranty administration
  • Customer and Supplier account set-up
  • Create training manuals

Keeping of general company records including:

• Phone lists
  • Company vehicle schedules
  • Employee Lists etc.

Co-ordinate and assist with credit control tasks as needed

Management of telecommunications, premises and utilities. including co-ordination of general maintenance and cleaning.

Implementation of Health and Safety procedures, and to promote a positive culture towards health and safety

All aspects of vehicle fleet administration including insurance MID administration.

Arrangement of all travel bookings such as flights, hotels and car hire in the most cost effective way.

Ordering of all office supplies

To assist with the training and development of others where appropriate

To undertake any additional tasks and responsibilities that may be required.

To identify and implement process improvements.

Ensure compliance with office policies and procedures.

Desirable Knowledge and Experience 

Knowledge of the agricultural industry

Experience of generating invoices and Dealer management systems.

Experience of using DMS software e.g. Catalyst, Ibcos Gold, sage.